Returns & Exchanges
At Painted Paper, we want you to love your home decor, but if a piece isn't the perfect fit, we offer a 30-day window for returns on all standard items. Please ensure products are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Pack with Care
Securely package your items in their original boxes with all protective inserts to prevent damage to delicate home goods during transit.
Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing